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- Store Name: Ptg
- Vendor: Ptg
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Product LocationLusaka, Zambia
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The refund process begins after we have completed evaluating your returned product. From the day you submitted your return request, This quality evaluation process may take up to 7 days. A refund notification shall be sent via email once the process is finalized
If you would prefer to repurchase, a refund voucher shall be processed and this must be indicated when you request for a return when contacting our Customer Service. In the event you would prefer a cash refund, the refund methods available according to payment methods are:
|Payment methods||Refund methods|
|Mobile Money||Mobile Money or Refund voucher|
|Bank Transfer||Refund voucher or Bank Transfer|
|Refund Voucher||Refund voucher Only|
Once you select your preferred method of refund you will not be in a position to change it.